Last Updated: January 4, 2024
TYPES OF PERSONAL INFORMATION COLLECTED:
CHOICE TO PROVIDE INFORMATION:
You have the choice to decline to provide the requested information. However, declining to provide certain information may impact the services that we can provide you. For instance, Hotel cannot make a reservation without a name.
HOW YOUR INFORMATION IS COLLECTED:
We collect personal information directly from you, as well as from third parties, including:
Cookies and Similar Technology:
We use cookie technology on our websites to allow us to evaluate and improve the functionality of our websites. Cookies by themselves cannot be used to reveal your identity. They identify your browser, but not you, to our servers when you visit our websites. For example, we may collect information such as your browser type, operating system type or mobile device model, viewed webpages, links that are clicked, IP address, mobile device identifier or other unique identifier, websites visited before coming to our website, the amount of time you spend viewing or using our website, the number of times you return or other click-stream or site usage. Visitors to the sites who accept cookies may be presented with targeted messages, offers and ads on the site and via email that we believe would be of value, based on observed preferences. If you have registered as a member of the sites and accept cookies, we can tailor your use to your personal preferences, and it is easier and faster to take advantage of the site’s benefits. If you have submitted your email address, you may receive targeted messages we believe you will find of value. Remember, you may request to be removed from your email subscription lists. An unsubscribe link is included in all promotional emails.
Your Choice to Accept or Deny Cookies:
If you do not want to accept cookies, you can block them by adjusting the settings on your Internet browser. Keep in mind that your choice to accept or deny a cookie is different from your choice to accept/deny email messages and disabling cookies may disable some features of the website.
We may derive personal information or draw inferences about you based on the other types of personal information we collect. We may infer from your location based on your IP address or otherwise that you may be interested in staying at a certain type of hotel based on your browsing behavior or history.
SHARING PERSONAL INFORMATION COLLECTED:
We do not sell personal information to third parties and have not done so in the previous 12 months. However, where disclosure of personal information is necessary to satisfy the purpose, or a directly related purpose, for which the personal information was collected, we may share personal information with the following:
Owners: We disclose personal information and other information to Owners of our hotels.
Business Partners: We disclose personal information with select business partners who provide goods, services and offers to enhance your stay or that we believe are of interest to you. For example, if you purchase a package that includes transportation and accommodations, we may disclose your information to the transportation provider.
Service Providers: We disclose personal information to third-party service providers, including vendors, consultants, and contractors who access personal information to carry out work or services on our behalf and improve the products or services they provide to us. Examples of service providers include email delivery services and website hosting services, cloud storage providers, research partners, attorneys, accountants and other professional service providers, insurance and financing partners, restaurant/spa partners, shipping and delivery, payment processing, fraud prevention customer service, analytics, marketing and advertising, among others. We rely on service providers to help us deliver products and services, such as providing services in connection with our websites including reservations or communicating news and delivering promotional materials via email and direct mail, processing credit card transactions, and administering surveys.
We will use personal information to comply with applicable laws, legal process, enforce terms and conditions among other reasons we believe to be necessary and appropriate. We will also share your personal information with your consent or at your direction.
USE OF PERSONAL INFORMATION:
Subject to applicable laws, we may collect, use and disclose relevant portions of your personal information so that we can operate effectively and provide you with the best experience. We also use the information we collect for the following purposes:
HOW LONG DO WE KEEP YOUR INFORMATION - DATA RETENTION
To the extent permissible by applicable law, we will retain your personal information for such period as necessary to satisfy or to fulfill the following:
We do not knowingly collect the personal information from children who are under the age of 16 without prior consent from such child’s parent or guardian. We do not have actual knowledge about selling or sharing personal information of consumers under the age of 16.
If you decide to make an online reservation at the Site, you will be linked to a reservation interface and a third party booking engine (“Booking Engine”). While it appears to be part of our site, the Booking Engine is in fact provided by a third party (“Booking Engine Vendor”) and is governed by its own, separate privacy practices. We understand that security remains the primary concern of online consumers and we have chosen the Booking Engine Vendor after carefully reviewing the vendor’s privacy and security policies carefully. The Booking Engine Vendor and all information sent to this site is in a Secured Socket Layer (SSL), is encrypted, protecting against disclosure to third parties. You can verify whether your personal information is transmitted using SSL encryption by confirming the symbol of a closed lock or solid key on the bottom bar of your browser window. You can also verify that your personal information will be encrypted using SSL encryption by making sure that the prefix for the web address listed for that page has changed from “http” to “https”.
OUR COMMITMENT TO DATA SECURITY:
To prevent loss, destruction, unauthorized access or alteration, to maintain data accuracy, and to ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, we cannot guarantee that security of all communications with or information submitted to our websites. We would like our Site visitors to feel confident about using the Site to plan and purchase their accommodations, so Hotel is committed to protecting the information we collect. Hotel has implemented a security program with its web design and maintenance firm to keep information that is stored in our systems protected from unauthorized access.
YOUR CHOICES AND RIGHTS
Promotional Communications: You may opt out of receiving promotional communications from us at any time. We only send you communications that we believe you would want to receive in order to keep you informed of events offered or arranged by us or third parties. We will not use your personal information for such purposes unless we have received your consent. You can opt out of receiving promotional communications from us at any time by either following the instructions provided in those communications.
If you reside in California, you also have specific rights pursuant to the California Consumer Privacy Act (and as amended via the California Privacy Rights Act), which is governed by Civil Code section 1798.100, et seq. You have the right to know what personal information we collect, use, share, disclose and/or sell, the right to request that we delete personal information collected from you (with some exceptions), the right to opt out of the sale or sharing of personal information, the right to correct inaccurate personal information, and the right to limit the use and disclosure of sensitive personal information. As is the case for all consumers regardless of residency, we will not discriminate against you for exercising any of these rights.
California residents can exercise these access, deletion and/or correction rights by making a verifiable consumer request by clicking here or by calling +1 (866) I-OPT-OUT or +1 (866) 467-8688, Service Code 1790. You may make a verifiable consumer request no more than two times within a 12-month period. The verifiable consumer request must:
Provide sufficient information that allows us to reasonably verify that you are the person about whom we collected personal information. Such verification process will involve you confirming at least three pieces of personal information we have collected about you. For example, your telephone number, email address or mailing address; and
Describe your request with sufficient detail that allows us to properly understand, evaluate and respond to it.
We will take reasonable steps to verify your identity prior to responding to your request. We may deny certain requests, or fulfill a request only in part, based on our legal rights and obligations. For example, we may retain personal information as permitted by law, such as for tax or other record-keeping purposes, to maintain an active account and/or to process transactions and facilitate consumer requests. California residents may designate an authorized agent to make a request on their behalf. When submitting the request, please ensure the authorized agent is identified as an authorized agent and ensure the agent has the necessary information to complete the verification process. When required, we will respond to most requests within 45 days, unless it is reasonably necessary for us to extend our response time, which will be communicated to you within 45 days from your request.
If you reside in California, pursuant to Civil Code section 1798.83, you also have the right to ask us one time each calendar year if we have shared personal information with third parties for their direct marketing purposes. To make a request, please communicate to us using the email here or by calling +1 (866) I-OPT-OUT or +1 (866) 467-8688, Service Code 1790.
Effective January 1, 2023, we are required under the California Consumer Privacy Act to disclose the categories and usages of personal information that our HR Department will be collecting and maintaining as to our employees. Accordingly, disclosure is made that the following employee personal information is collected and used by us:
Categories of Documents:
• Pre-hire documents such as this application form
• I-9 documentation;
• Job applications;
• Education verification;
• Employment verification;
• Job descriptions;
• Job offers;
• Employment agency or temporary agency agreements;
• New employee orientation;
• Background checks;
• Drug tests;
• Job interview notes;
• Performance and evaluation reports;
• Promotions and assignments;
• Acknowledgment of receipt of Employee Handbooks and other company policies;
• Warnings and discipline;
• Training and certificates;
• Direct deposit information;
• An employee’s personnel file
How the Documents are Used:
We retain the personal information described in the above categories for the following purposes:
• To process payroll, including withholdings and taxes;
• To comply with state and federal law requiring employers to maintain certain records;
• To administer and maintain group health insurance benefits and retirement plans;
• To monitor and manage employee performance of job duties;
• Immigration and authorization to work documents;
• To administer and process workers compensation claims;
• To administer disciplinary warnings and termination;
• To implement and monitor PTO, leaves of absence, vacation, and other benefits;
• To comply with FMLA and ADA requirements;
• To maintain performance review and counseling records;
• To monitor compliance with various training regimen;
If you have any questions on the subject, please contact the HR Department at: email@example.com